Forum Discussion
RachaelNewman-2
3 years agoCommunity Member
Review 360 audio delay
When reviewing content in review 360 there seems to be a delay of anywhere between 2 to 10 seconds before the audio plays. All animation starts instantly, but the audio is delayed on every slide. Pl...
StevenBenassi
12 months agoStaff
Hi Hilary!
Sorry to hear you're also experiencing audio delays when publishing from Storyline to Review 360. Happy to help with this!
Testing the behavior on my end (64-bit Storyline 360 version 3.83.31444.0 via Windows Parallels on a Mac M1), I did not detect any audio delay when viewing my course on Review 360.
It would be helpful to take a closer look at the .story file that's giving you trouble. Would you be comfortable sharing a copy here in the discussion or privately through a support case?
We'll delete it from our system as soon as troubleshooting is finished!