Forum Discussion
Review 360 audio delay
When reviewing content in review 360 there seems to be a delay of anywhere between 2 to 10 seconds before the audio plays. All animation starts instantly, but the audio is delayed on every slide. Pl...
Hi, I am having this same issue, but only on some slides, and only when the reviewer is using a wireless/ bluetooth headset. Was this resolved? Thanks!
Hi Heather,
Happy to help!
If you're experiencing the audio delay in Review 360 when listening to the course audio while connected to a wireless/Bluetooth headset, there's a possibility that the issue might be hardware related. As a troubleshooting step, please ask your reviewer to try using the computer's speakers, connecting a wired headset, or using a different wireless headset to troubleshoot the behavior.
If the issue persists even after trying other audio devices to listen to the course audio, open a case with our support team here so we can take a closer look at what's happening.
Thanks very much for the quick response! I think it is the wireless headsets
Thanks for confirming what caused the audio issue on your end, Heather! I'm happy to hear that, and I hope a new headset or speaker will do the trick.
Just a quick note that replying via email includes your signature here, so you are welcome to edit the post and remove that information if you wish.
Enjoy the rest of your day! 🎉
