Forum Discussion
LauraHunter-515
10 months agoCommunity Member
Review 360: Audio Sync Error When Publishing
Our team is experiencing a strange error with one of our team member's storyline software: when this particular user publishes to review from their machine, the review link's audio is all completely...
JoseTansengco
10 months agoStaff
Hi Laura,
Thanks for reaching out!
Since the issue is isolated to a single user, please have them try the following to fix the issue:
- Make sure that they are working locally when publishing the course
- Check to see that their computer meets the minimum system requirements needed to run Storyline 360
- Repair Storyline 360 by following the instructions here
If the issue persists, please have them open a case with our support team here for additional assistance.