Forum Discussion
JoseTansengco
7 months agoStaff
Hi Laura,
Thanks for reaching out!
Since the issue is isolated to a single user, please have them try the following to fix the issue:
- Make sure that they are working locally when publishing the course
- Check to see that their computer meets the minimum system requirements needed to run Storyline 360
- Repair Storyline 360 by following the instructions here
If the issue persists, please have them open a case with our support team here for additional assistance.