Forum Discussion
LauraHunter-515
9 months agoCommunity Member
Review 360: Audio Sync Error When Publishing
Our team is experiencing a strange error with one of our team member's storyline software: when this particular user publishes to review from their machine, the review link's audio is all completely...
JoseTansengco
9 months agoStaff
Hi Laura,
Thanks for reaching out!
Since the issue is isolated to a single user, please have them try the following to fix the issue:
- Make sure that they are working locally when publishing the course
- Check to see that their computer meets the minimum system requirements needed to run Storyline 360
- Repair Storyline 360 by following the instructions here
If the issue persists, please have them open a case with our support team here for additional assistance.