Forum Discussion
Review 360 comments are not aligning with Rise comments in Chrome or Edge.
I put in a ticket for this but wondered if anyone else has experienced this: The comments are not aligned with the screenshots in R360. I've attached a video explainer of the process. Hopefully, ...
Hello everyone! 🎉
I'm happy to let you know we released a new update for Rise 360. This update fixes the issue you encountered where Review 360 feedback screenshots are not aligned with the Rise 360 blocks where the comments are posted. There's nothing to install for web apps. New features and fixes are immediately available.
Let me know if you have any questions about this update or the issue you reported.
I am having the same issue, so the update is not working for me. I'm working in Chrome and I'm working on a Mac. How do I fix the problem?
Hi Ellen,
Happy to help!
You'll need to republish your course to Review 360 to take advantage of the bug fix. Any courses published before May 14, 2024, might still have the bug described in this thread. If republishing doesn't fix the issue for you, please open a case with our support team here so we can check what's happening.
thanks so much---I will get on it!
Rick Bauer
