Forum Discussion

ArchanaNagur-8a's avatar
ArchanaNagur-8a
Community Member
3 years ago

Review 360 link not working for the people with no articulate IDs

Hi,

I have created a review link with the condition "allowing all users with this link can add comments". Still, whenever the link is open in the browser it asks the user to sign in with an articulate ID.

So is it mandatory that the user must have an Articulate ID to add review comments?

  • Hi, Archana. Great question!

    Users don’t need an Articulate ID to post Review 360 comments. However, if they’ve ever created an account (for example, to access the E-Learning Heroes community, or they’ve signed up for a trial), they will need to log in or use a different email address.

    Please let me know if this helps or if you need additional assistance.

  • This is not accurate. I see this is years ago but Articulate has not fixed this problem. It offers no option to allow comments unless someone creates an account ID. This is the case EVEN IF the user has never had an Articulate account. I created a brand new email and confirmed. Pretty poor interface.