Forum Discussion
Review 360 not playing audio
I have seen this problem a handful of times in the community but no solutions have been posted.
I uploaded multiple SL 360 files to Review and a few of them are not playing audio. The audio works...
No, that is not the problem.
- The audio is supposed to play without any prompts, cues, or clicks.
- Audio starts on the third slide, not first.
- I created 15 elearnings. All were uploaded to Review, only 3 are not playing the audio unless I click on the CC icon or anywhere on the slide.
- All work fine in Preview mode. It is only in Review that I am running into the problem.
- I have tested on Chrome and Edge. Both have the same problem.
I see other people have had this problem before but there is never any follow up on what the cause is or what the solutions are to fix it.