Forum Discussion
RebeccaRoehm-ed
5 years agoCommunity Member
Review 360 not playing audio
I have seen this problem a handful of times in the community but no solutions have been posted.
I uploaded multiple SL 360 files to Review and a few of them are not playing audio. The audio works...
LaurenDuvall
5 years agoStaff
Hello Rebecca!
Thank you for adding those additional details! It would be helpful to take a look at the course to see what is getting in the way. I've opened a case on your behalf with our Support Engineers so we can work with you directly. You should've received an email confirmation which includes an upload link. If you can upload your .story file to our team and include the Review link, they should be able to find the fix quickly.
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