Forum Discussion
Review 360 not playing audio
Hello,
Encountering this issue for the first time. Been using Chrome to review my courses with no issues for 18 months now and today - no sound on any of my courses. Is there something that has changed recently? I have both updated the browser and Storyline and no change.
I have tried the trigger to make the audio play. I have tried the button to make the audio play and no luck yet in getting this to work. Further, If I have sound from another tab, when I open Review it kills the sound from my other tabs and I can longer get sound from any tab! This seems like a very specific bug. Please help!
Hi Danae,
Happy to look into this for you!
Would you be willing to share a copy of your project file here or in private by opening a support case so we can take a closer look at what's happening to the audio in your course? We'll delete it when we're done testing!