Forum Discussion

TeresaVanderpos's avatar
TeresaVanderpos
Community Member
5 years ago

Review 360 not showing when you have new Feedback in top menu

Hi everyone, Wondering since the last upgrade if anyone noticed you are not seeing the red circle with the number of new feedback comments on the top Feedback menu?  I am still getting the email n...
Review 360
LeslieMcKerchie's avatar
LeslieMcKerchie
Staff
5 years ago

Hi Matthew,

Thanks for reaching out and sharing that you're running into a similar issue that was originally reported.

I created a sample course with a couple of versions published to Review 360 to try to replicate and think I'm curious if you're seeing what I experienced when viewing a different version. Take a look at this Peek 360 video for a better explanation and let me know if that fits what you are seeing as well.

MatthewMcCabe-a's avatar
MatthewMcCabe-a
Community Member
5 years ago

Hi Leslie,

I had a look at your video and can confirm that yes I am looking at the most recent version of the course. I have uploaded quite a lot of versions though (currently on number 19) so perhaps that's a factor?

 

I've attached a screenshot showing my view, you'll see that I'm looking at the 'Current Version' and that there are 5 separate comments visible on screen (although a lot more elsewhere), yet there is no 'red circle'.

It's not a deal breaker as like Teresa has mentioned, you still get email notifications and the feedback is visible, however, I found it extremely handy to be able to see the amount of new feedback.

Thanks,

Matt