For two weeks I have been trying to review a Storyline 360 file in Review 360.
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The timeline (?) in Review 360 is not working. For example the graphics are not timed to the audio. That is the audio ends before the graphics do.
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However, in Storyline 360 Preview the audio and graphics are times perfectly.
\n
Has this happened to anyone before?
","kudosSumWeight":0,"postTime":"2024-07-02T10:32:12.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjQuMTF8Mi4xfG98MTB8X05WX3wx","node":{"__typename":"Tag","id":"tag:Review 360","text":"Review 360","time":"2022-06-06T11:37:59.000-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:904303_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":5},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"For two weeks I have been trying to review a Storyline 360 file in Review 360.
\n
The timeline (?) in Review 360 is not working. For example the graphics are not timed to the audio. That is the audio ends before the graphics do.
\n
However, in Storyline 360 Preview the audio and graphics are times perfectly.
\n
Has this happened to anyone before?
"},"Conversation:conversation:904303":{"__typename":"Conversation","id":"conversation:904303","solved":false,"topic":{"__ref":"ForumTopicMessage:message:904303"},"lastPostingActivityTime":"2024-08-06T09:29:50.000-07:00","lastPostTime":"2024-08-06T09:29:50.000-07:00","unreadReplyCount":6,"isSubscribed":false},"ModerationData:moderation_data:904303":{"__typename":"ModerationData","id":"moderation_data:904303","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:904303_1":{"__typename":"Revision","id":"revision:904303_1","lastEditTime":"2024-07-02T10:32:12.000-07:00"},"ForumReplyMessage:message:904308":{"__typename":"ForumReplyMessage","id":"message:904308","conversation":{"__ref":"Conversation:conversation:904303"},"author":{"__ref":"User:user:981207"},"revisionNum":1,"uid":904308,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:discuss"},"subject":"Re: Review 360 Not Working - Audio and Graphics Not Timed","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:904308"},"parent":{"__ref":"ForumReplyMessage:message:904307"},"body":"I am having a similiar issues with timeline Chrome and have submitted a ticket. In my case, the slide timeline finishes and the audio doesn't play until the very end. Also, the slides are loading very slow and animations are delayed. When in Storyline they work perfectly fine. But I have been having this issue with Review 360 for a few weeks now. I am using a PC and will try to review on my Mac to see if the issue persists. In the meantime, pleas advise...
","body@stringLength":"550","rawBody":"I am having a similiar issues with timeline Chrome and have submitted a ticket. In my case, the slide timeline finishes and the audio doesn't play until the very end. Also, the slides are loading very slow and animations are delayed. When in Storyline they work perfectly fine. But I have been having this issue with Review 360 for a few weeks now. I am using a PC and will try to review on my Mac to see if the issue persists. In the meantime, pleas advise...
","author":{"__ref":"User:user:1495327"},"isEscalated":null,"postTime":"2024-07-23T06:30:25.000-07:00","parent":{"__ref":"ForumTopicMessage:message:904303"}},"ForumReplyMessage:message:904307":{"__typename":"ForumReplyMessage","id":"message:904307","revisionNum":1,"uid":904307,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:discuss"},"conversation":{"__ref":"Conversation:conversation:904303"},"subject":"Re: Review 360 Not Working - Audio and Graphics Not Timed","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:904307"},"body":"Hi Cortney,
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I see you've connected with my teammate, Darwin, to resolve this issue. I'm glad they could help!
","body@stringLength":"170","rawBody":"Hi Cortney,
\n
I see you've connected with my teammate, Darwin, to resolve this issue. I'm glad they could help!
","author":{"__ref":"User:user:660707"},"isEscalated":null,"postTime":"2024-07-30T09:14:57.000-07:00","parent":{"__ref":"ForumReplyMessage:message:904306"},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"repliesCount":2},"Revision:revision:904308_1":{"__typename":"Revision","id":"revision:904308_1","lastEditTime":"2024-07-30T09:28:16.000-07:00"},"QueryVariables:ReplyList:message:904308:1":{"__typename":"QueryVariables","id":"ReplyList:message:904308:1","value":{"id":"message:904308","first":10,"sorts":{"postTime":{"direction":"ASC"}},"repliesFirst":3,"repliesFirstDepthThree":1,"repliesSorts":{"postTime":{"direction":"ASC"}},"useAvatar":true,"useAuthorLogin":true,"useAuthorRank":true,"useBody":true,"useKudosCount":true,"useTimeToRead":false,"useMedia":false,"useReadOnlyIcon":false,"useRepliesCount":true,"useSearchSnippet":false,"useAcceptedSolutionButton":true,"useSolvedBadge":false,"useAttachments":false,"attachmentsFirst":5,"useTags":false,"useNodeAncestors":false,"useUserHoverCard":true,"useNodeHoverCard":false,"useModerationStatus":true,"usePreviewSubjectModal":false,"useMessageStatus":true}},"ROOT_MUTATION":{"__typename":"Mutation"},"CachedAsset:text:en_US-shared/client/components/users/UserAvatar-1736974869000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/users/UserAvatar-1736974869000","value":{"altText":"{login}'s 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for this idea","messageReadOnlyAlert:FORUM":"Replies have been turned off for this discussion","messageReadOnlyAlert:OCCASION":"Comments have been turned off for this event"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/nodes/NodeIcon-1736974869000":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/nodes/NodeIcon-1736974869000","value":{"contentType":"Content Type {style, select, FORUM {Forum} BLOG {Blog} TKB {Knowledge Base} IDEA {Ideas} OCCASION {Events} other {}} 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Review 360 Not Working - Audio and Graphics Not Timed","moderationData":{"__ref":"ModerationData:moderation_data:904309"},"body":"Hi Lisa,
Kelly was responding to Cortney, but since you are subscribed to this thread, you were notified of her response too. Apologies if there was any confusion.
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