Forum Discussion
LizMueller
3 years agoCommunity Member
Review 360 requiring Articulate account holders to sign in to leave feedback
I have a Rise course being reviewed by several people on Review 360 and it is set to allow comments without an ID and to not require email to comment. Some of my reviewers had Articulate accounts fo...
KimDenton-58502
Community Member
Great thought! That's the first thing I checked, and the box was selected to allow reviewers to view without having an Articulate ID.
EricSantos
2 years agoStaff
Thanks for confirming that the box was selected, Kim. That behavior does sound strange and is a great troubleshooting opportunity for our Support team! I created a case on your behalf so our talented Customer Support Engineers can dig deeper into the issue. You may have already received a confirmation email. If you can reply with the affected Review 360 link, that would be great!
Let's continue the conversation in your support case, but I'm happy to assist further as needed!