Forum Discussion
LizMueller
3 years agoCommunity Member
Review 360 requiring Articulate account holders to sign in to leave feedback
I have a Rise course being reviewed by several people on Review 360 and it is set to allow comments without an ID and to not require email to comment. Some of my reviewers had Articulate accounts fo...
DavidNielson-15
2 years agoCommunity Member
We are having the same problem (July 28, 2023) This needs a quick resolution if we are to continue using Rise360!!
- JoseTansengco2 years agoStaff
Hi David,
Happy to help!
If you publish a Rise 360 course to Review 360 with the "Allow users without Articulate IDs to comment" option ticked and your reviewers are still being prompted to sign in, there's a chance that those reviewers may already have existing Articulate IDs that the system is detecting. The best way to verify this is to open a case with our support team here and share the email addresses of your reviewers so we can confirm if this is the case.
Let me know if you have any questions!