Forum Discussion
Review 360: Unable to paste text into comment/reply box.
I published a Storyline project in Review 360, and I need to paste a block of text as a reply to my customer. I used to be able to do this, but for the past week, I cannot paste text into the reply ...
Hi Stacey,
I'm sorry you've hit this snag regarding pasting Review 360 comments; I appreciate the troubleshooting you've already done!
You are correct; there's a limit of 1,500 characters for Review comments. This prevents the text of ~2,000 characters from being pasted in the comments field. I recommend running the text through a site or software that can count the characters before pasting it to ensure it does not exceed the limit. Examples are Notepad ++ and Microsoft Word. Please see the screenshot below:
If you require any further information, please let me know!