Forum Discussion
Review 360 won't reset password
A person asked to comment on a program can't sign in and it won't send a password reset email to her email account. Email address is correct. I've tested it with my email and same thing. I don't get ...
Hello Eric,
Thanks for your reply. Whatever the problem was, it has cleared up now. We are now receiving emails from Articulate. I only want to deal with approved senders lists as a last resort, particularly since mail traffic between us and Articulate has been working without problems until the end of last week through today. All is well now. You can close the support request from us.
Thanks again,
George
I'm glad you are now receiving emails from us, George! Thank you for the update. I added a note to Karen's support case.
If you need help with anything else, please let us know here in the E-Learning Heroes Community or privately in a support case. We'll be happy to assist you!
