Forum Discussion
JamieBilling628
6 years agoCommunity Member
Review comments disappearing after re-publishing
I'm having a bad tech day lol
I have an SME reviewing two Rises courses today and I received the first few comments he made in Review. I replied to his comments and made an edit. I then re-publish...
LeaSAgato
4 years agoStaff
Hi Paul, I'm sorry to hear you're seeing this issue. Can you share what browser you are using when this happens? Also, try opening your course on a different browser and see if you see the same issue. Let me know how it goes!
PaulTottle-112c
4 years agoCommunity Member
I use Chrome browser. In my other Rise Review courses, the feedback flows through each version, but in this one, the feedback in version 1 & 2 doesn't appear in the current version. I can access the feedback by going back to the previous versions, but the comments are not resolved so should still appear in the current version.
- CNavarro4 years agoFormer Staff
Hi Paul! Thanks for the update. I would love to have a support engineer look into this deeper. Feel free to open a support case here; our engineers are ready to help.