Forum Discussion
Review Quality of Rise360
Hi,
The issue: the floating contextual options for font - the one where I can change font colour, size, underline, bold, italics, etc. when I highlight text, stops working. Posting in the vain hop...
I have tried refreshing and exiting the course to come back to it. When that didn't work I closed the tab (and any other tabs for Articulate services) and navigated my way back. When that fails, I'm left with closing the whole of my browser down.
This issue is recurring. I had it over last year as well and I'm experiencing it again, only today was particularly bad for it.
Hi Sam,
Sorry to hear about your experience when editing your courses in Rise 360, and thank you for letting us know which troubleshooting steps you've already taken.
I went ahead and opened a support case on your behalf to get you in touch with our support team. They'll be able to help check why the user interface for Rise 360 isn't working properly for you. You're in good hands, and someone from our team will be in touch shortly!
