Hi all I just need to clarify something.
I have a course which has a quiz at the end.
The user is allowed to have 2 attempts and if they fail on the second one they have to restart the course.
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Big thanks for this. The course works fine for the second attempt etc . Everything is in place but it is when they have to restart the quiz after redoing the course that the previous answers are still show and I am not sure what I have missed?
If you're comfortable sharing your file, it would be helpful to see what you've built out so far. Feel free to share it here in the discussion or privately through a support case. We'll remove it from our system as soon as we're finished troubleshooting.
The standard Retry Button on a Results slide uses 2 triggers:
The 1st trigger performs the "Reset results" action. That, in essence, tells the program to "automatically decide" to reset questions to their initial state, so the questions can be answered again.
The 2nd trigger jumps to the first question in the quiz.
If your questions aren't resetting, ensure that there is a "Reset results" trigger. And be sure that trigger comes before the trigger to jump to another slide. (A trigger can't run if the program has already left the slide.)