Forum Discussion

MarinaDantas-48's avatar
MarinaDantas-48
Community Member
2 years ago

Right click not working on SL, and other strange behaviors

Hi!  Every 20 minutes or so after starting working on a file Storyline starts behaving strangely - the right click commands won't work properly. Eventually, after trying to save, the error "Tre pr...
storyline 360
JoseTansengco's avatar
JoseTansengco
Staff
2 years ago

Hello Marina,

Sorry to hear that you ran into this issue. 

Since you're already working locally, I recommend following the instructions here to repair your Storyline 360 installation. The procedure listed in the article does more than just reinstalls the application, as it makes sure that the installer has sufficient rights to perform a proper install before reinstalling Storyline 360.

If the issue persists, open a case with our support team here so we can take a closer look at what's happening. 

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