Forum Discussion
Rise - Firefox 86.0.1 (64-bit) - some content not loading
I am trying to find a solution to the issue I am facing in regards to some content not loading in Fire fox. The course has been developed in Rise.
Same course loads correctly on other browser (...
Hi Prashu,
I am sorry to hear that you are experiencing this issue. I recommend doing the following troubleshooting steps:
1. Make sure Firefox is fully updated.
2. Clear your browser's cache.
3. Access the course in a Private window.
4. Make sure your computer is fully updated.
5. Restart your computer.
6. Test your course in SCORM Cloud.
Here is an article on how to test your course in SCORM Cloud.
If the issue also occurs in SCORM Cloud, please send a link to your course here, and we will take a closer look.