Forum Discussion
Rise - Language and labels editing
Hi, I'm having problems with the translated labels. My default language is french, but I often work with 6-7 languages. When I translate the labels in the settings/labels tab, the language sometimes appears correct, but when I publish the scorm, the labels are not translated.
And sometimes I select the polish language and I see the portuguese one appear on the labels. I don't understand why, am I doing something wrong ?
- StevenBenassi11 months agoStaff
Hi Anne-Cecile!
Sorry to hear you've hit this snag with translated labels in Rise 360! I'd be happy to help troubleshoot and have some follow-up questions to start.
- Does this behavior occur across multiple browsers, or is it specific to one?
- Does refreshing the page between language changes improve the issue?
- Are you making the edits using the on-screen label editor within Rise, or exporting/importing the label set as XLIFF files?
If you're comfortable sharing the XLIFF files being used, I'd be happy to take a closer look and test the behavior on our end. Feel free to upload it here in the discussion or privately through a support case.
We'll delete it from our system as soon as we're finished!