Forum Discussion
Rise - The media could not be loaded, either because the server or network failed or the format is not supported
Hello
I have a user who purchased a course from us experiencing an error "The media could not be loaded, either because the server or network failed or the format is not supported" when attempting...
Hi Crystal,
Why would that have affected a course that was already exported? Are the video's stores on your server rather than in the exported file?
I will ask the customer to try again and see if it is still occurring for her