Forum Discussion
DanielSteinb244
6 years agoCommunity Member
Rise - The media could not be loaded, either because the server or network failed or the format is not supported
Hello
I have a user who purchased a course from us experiencing an error "The media could not be loaded, either because the server or network failed or the format is not supported" when attempting...
DanielSteinb244
6 years agoCommunity Member
Hi, Crystal. If you can provide some suggestions for troubleshooting, this would be very helpful as our customers are still experiencing this issue.
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