Forum Discussion
Rise - The media could not be loaded, either because the server or network failed or the format is not supported
Hello
I have a user who purchased a course from us experiencing an error "The media could not be loaded, either because the server or network failed or the format is not supported" when attempting...
Hi Allyssa,
I have built a course in Rise and am having the same issue playing video. I have tried in both IE11 and Chrome. I've also removed the button I created to exit he course and record results in LMS. The video played when I first added it and then I went back in later in the day and the error message appears every time I try to play the video. I've also removed the video and then added it back in again.