Forum Discussion
Rise - The media could not be loaded, either because the server or network failed or the format is not supported
Hello
I have a user who purchased a course from us experiencing an error "The media could not be loaded, either because the server or network failed or the format is not supported" when attempting...
Hello, Fachstelle! Please try deleting that video block, then re-uploading the video to a new video block.
Then, export the updated course for your LMS again, and let us know if that resolves the issue!