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ChadMorton's avatar
ChadMorton
Community Member
4 hours ago
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Rise - Using a Storyline block, Continue Button Not Working

Hi there,

I'm working on a Rise course where I use a Storyline block to show a video (so I can remove playback controls).

I have a trigger built into Storyline to mark the process as complete when the Media ends; however, when the block finishes, the Continue button I am using in Rise does not unlock.

I have the Continue button set to unlock when the block above is completed.

Any help would be appreciated.

Thanks!

  • ChadMorton​: As I understand it, you have a "Complete course when the media completes" trigger. That's good when you want to ensure the user watches the entire video.

    • Note: A "Complete course when timeline ends" trigger would also work.

     

    The other thing to check is the tracking setting when you publish the Storyline to Review 360. Be sure that's set to track via the complete-course trigger.

    And be sure to re-insert the newly published version into the Rise block. 

3 Replies

    • JudyNollet's avatar
      JudyNollet
      Legend

      You're welcome! Pay it forward when you can. 😊

  • ChadMorton​: As I understand it, you have a "Complete course when the media completes" trigger. That's good when you want to ensure the user watches the entire video.

    • Note: A "Complete course when timeline ends" trigger would also work.

     

    The other thing to check is the tracking setting when you publish the Storyline to Review 360. Be sure that's set to track via the complete-course trigger.

    And be sure to re-insert the newly published version into the Rise block.