Forum Discussion

SamanthaFowlds's avatar
SamanthaFowlds
Community Member
5 years ago

Rise - Video in carousel?

Hello: It is not working when I try to add a video to the carousel in Rise. Is there a trick? I added the link to "embed link" then I hit enter to secure it...
rise 360
AlyssaGomez's avatar
AlyssaGomez
Staff
5 years ago

Hi Samantha! It sounds like you're trying to embed a video in a process block but Rise isn't accepting your embed code.

Try pasting the link to the video where it says URL in this simple iframe code: 

<iframe src="URL"></iframe>

Then, copy/paste the full iframe code where it says "Paste URL or iframe code here." Let me know if that solves it!

  • SamanthaFowlds's avatar
    SamanthaFowlds
    Community Member
    5 years ago

    Hello Alyssa: It says "Replace URL or embed iframe code here" and I put the link that I have. It still does not show up in the carousel... 

    • CNavarro's avatar
      CNavarro
      Former Staff
      5 years ago

      Hi Samantha. Can you send us your embed code for testing? Also, can you send us a screenshot of what it looks like in the carousel?

      • SamanthaFowlds's avatar
        SamanthaFowlds
        Community Member
        5 years ago

        Thank you so much Chino. Now I see that it actually is putting the tiny words "Read More" as a link to the video rather than showing the video embedded. I've attached screenshots in the following Word doc. Thank you very much! Showing this to SME tomorrow!
        Note: It's an internal video so you won't be able to click through yourself.