Forum Discussion
Rise 360 - photo adding issue
Hi,
I am new to Rise 360. In the course I've used 3 columns option and want to add photos to those columns, but every time I try to upload them I get an error. Photos from the Articulate library w...
Hi Agata,
There is a range of possibilities that can cause media uplaod errors. Here are the troubleshooting steps you can try that come to my mind:
- Make sure your browser is up to date
- Clear the browser's cache
- Try to upload the photos in Incognito/Private mode to disable browser add-ons
- Try using a different browser
- Rename the files (make the name of the files short and without any special characters)
- Shorten the folder path to the files (try to uplaod them from your desktop)
Regards,
Stefan
