Forum Discussion
Rise 360 - Quizzes not behaving on Safari
Hello all! Hope your Thursday has treated you well.
We just launched a company-wide training (yay!), and one user (our CTO... uh oh!) has let us know that he cannot complete the course. In his Safari browser, he is experiencing strange behavior in a quiz module.
He is unable to select an answer. In his words: "It offered 4 choices, but where I click, and what goes selected was off/random. It felt like no control on the answer…"
I'm hoping this is as simple as a cache refresh, but haven't heard back yet.
Has anyone had issues with quiz / course behavior like this in Safari? Is so, what is the best resolution?
Thank you in advance for any helpful advice.
2 Replies
Hi COLORADOLEARNS I haven't seen any other issues reported with Safari. Is that Safari on a desktop computer or iPad/iPhone? My guess would be that this issue will clear itself after the content has been relaunched. Clearing the cache would be a good idea. It may have just been an initial loading issue, and one that will not be replicated.
Appreciate the response. Just need to get them to do that step! :)
Glad to hear you haven't seen that problem on Safari. This was for his laptop.
