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AnikBrown-c208f's avatar
AnikBrown-c208f
Community Member
9 months ago
Solved

Rise 360 - Timeline

Hi everyone, For the last 2 days, I have been unable to delete events while using the Timeline interaction.   Also, when adding audio in each event, the images that were already added disappear.  
rise 360
  • EricSantos's avatar
    EricSantos
    9 months ago

    Hello AnikBrown-c208f and David-H-Naylor,

    I have great news to share! We released a new update for Rise 360, which fixes the problem you encountered: removing an asset in a Timeline and Process blocks will remove the other asset.

    Please don't hesitate to reach out if you have questions or encounter other issues. We're happy to help.

EricSantos's avatar
EricSantos
Staff
9 months ago

Hello AnikBrown-c208f and David-H-Naylor,

I have great news to share! We released a new update for Rise 360, which fixes the problem you encountered: removing an asset in a Timeline and Process blocks will remove the other asset.

Please don't hesitate to reach out if you have questions or encounter other issues. We're happy to help.

  • RonAustin-9e0ff's avatar
    RonAustin-9e0ff
    Community Member
    9 months ago

    Hello,

    I'm also running into the problem that I can't delete a timeline section. I just checked, and I still cannot remove an item from the timeline (it's been doing this all week). For example, if there are three items in the timeline - I can't delete the third and just keep the first two. Is there going to be a fix so that we can delete timeline elements again?

    Thanks!

  • AshleyLarkin's avatar
    AshleyLarkin
    Community Member
    9 months ago

    EricSantos 

    I'm still experiencing the problem OP and the others in this thread discussed. Can you let us know how this will be resolved?

  • David-H-Naylor's avatar
    David-H-Naylor
    Community Member
    9 months ago

    Hey Eric

    Such a shame I was all excited thinking you had resolved this minor issue. 
    Alas this is not the case. I have removed the timeline from my current course and used another object as of course we all have deadlines to meet. 

    Looking forward to hearing from you when the issue is resolved. 😀

    • KarlMuller's avatar
      KarlMuller
      Community Member
      9 months ago

      I'm not experiencing any of the issues with Timeline blocks raised in this thread. Everything is working correctly for me.

      What problems are you still having?

      • David-H-Naylor's avatar
        David-H-Naylor
        Community Member
        9 months ago

        Hi Karl 

        Thanks for reaching out to me.

        Unfortunately the problem is we cannot delete Events from within a Timeline. They can be created however unable to delete then when we click on the the little bin button next to each event. 
        At the moment I am having to delete the whole timeline and recreate from scratch if inadvertantly I create to many events. 
        However in a template provided by Articulate I noticed an example of a Timeline with only 1 event. Which I thought looked particularly impressive. This however, I cannot create, as of course all Timelines open with a minimum of 2 events by default. 

        Please let me know if you cannot replicate this and I can send you an example. 

        Thanks