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AnikBrown-c208f's avatar
AnikBrown-c208f
Community Member
9 months ago
Solved

Rise 360 - Timeline

Hi everyone, For the last 2 days, I have been unable to delete events while using the Timeline interaction.   Also, when adding audio in each event, the images that were already added disappear.  
rise 360
  • EricSantos's avatar
    EricSantos
    9 months ago

    Hello AnikBrown-c208f and David-H-Naylor,

    I have great news to share! We released a new update for Rise 360, which fixes the problem you encountered: removing an asset in a Timeline and Process blocks will remove the other asset.

    Please don't hesitate to reach out if you have questions or encounter other issues. We're happy to help.

EricSantos's avatar
EricSantos
Staff
9 months ago

Hello AnikBrown-c208f and David-H-Naylor,

I have great news to share! We released a new update for Rise 360, which fixes the problem you encountered: removing an asset in a Timeline and Process blocks will remove the other asset.

Please don't hesitate to reach out if you have questions or encounter other issues. We're happy to help.

David-H-Naylor's avatar
David-H-Naylor
Community Member
9 months ago

Hey Eric

Such a shame I was all excited thinking you had resolved this minor issue. 
Alas this is not the case. I have removed the timeline from my current course and used another object as of course we all have deadlines to meet. 

Looking forward to hearing from you when the issue is resolved. 😀

  • KarlMuller's avatar
    KarlMuller
    Community Member
    9 months ago

    I'm not experiencing any of the issues with Timeline blocks raised in this thread. Everything is working correctly for me.

    What problems are you still having?

    • David-H-Naylor's avatar
      David-H-Naylor
      Community Member
      9 months ago

      Hi Karl 

      Thanks for reaching out to me.

      Unfortunately the problem is we cannot delete Events from within a Timeline. They can be created however unable to delete then when we click on the the little bin button next to each event. 
      At the moment I am having to delete the whole timeline and recreate from scratch if inadvertantly I create to many events. 
      However in a template provided by Articulate I noticed an example of a Timeline with only 1 event. Which I thought looked particularly impressive. This however, I cannot create, as of course all Timelines open with a minimum of 2 events by default. 

      Please let me know if you cannot replicate this and I can send you an example. 

      Thanks

      • KarlMuller's avatar
        KarlMuller
        Community Member
        9 months ago

        I cannot replicate this.

        I am able to add and delete Events within a Timeline block without any problems.