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AnikBrown-c208f's avatar
AnikBrown-c208f
Community Member
9 months ago
Solved

Rise 360 - Timeline

Hi everyone, For the last 2 days, I have been unable to delete events while using the Timeline interaction.   Also, when adding audio in each event, the images that were already added disappear.  
rise 360
  • EricSantos's avatar
    EricSantos
    9 months ago

    Hello AnikBrown-c208f and David-H-Naylor,

    I have great news to share! We released a new update for Rise 360, which fixes the problem you encountered: removing an asset in a Timeline and Process blocks will remove the other asset.

    Please don't hesitate to reach out if you have questions or encounter other issues. We're happy to help.

David-H-Naylor's avatar
David-H-Naylor
Community Member
9 months ago

Hey Eric

Such a shame I was all excited thinking you had resolved this minor issue. 
Alas this is not the case. I have removed the timeline from my current course and used another object as of course we all have deadlines to meet. 

Looking forward to hearing from you when the issue is resolved. 😀

KarlMuller's avatar
KarlMuller
Community Member
9 months ago

I'm not experiencing any of the issues with Timeline blocks raised in this thread. Everything is working correctly for me.

What problems are you still having?

  • David-H-Naylor's avatar
    David-H-Naylor
    Community Member
    9 months ago

    Hi Karl 

    Thanks for reaching out to me.

    Unfortunately the problem is we cannot delete Events from within a Timeline. They can be created however unable to delete then when we click on the the little bin button next to each event. 
    At the moment I am having to delete the whole timeline and recreate from scratch if inadvertantly I create to many events. 
    However in a template provided by Articulate I noticed an example of a Timeline with only 1 event. Which I thought looked particularly impressive. This however, I cannot create, as of course all Timelines open with a minimum of 2 events by default. 

    Please let me know if you cannot replicate this and I can send you an example. 

    Thanks

    • KarlMuller's avatar
      KarlMuller
      Community Member
      9 months ago

      I cannot replicate this.

      I am able to add and delete Events within a Timeline block without any problems.

      • David-H-Naylor's avatar
        David-H-Naylor
        Community Member
        9 months ago

        Hi Karl 
        Just wanted to update you on the Events in the Timeline. I have found a work around in that there is a Delete button in the top right of each event. This does remove the Event from the Timeline. 
        I have always used the Delete button on the Timeline Order menu on the left hand side of the screen. This is the delete button that seems to have currently failed and consequently creating all the confusion in our community. 
        I hope this helps I will now start to use the Delete button in the top right of each event as opposed to within the Timeline menu. 

        Thanks