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AnikBrown-c208f's avatar
AnikBrown-c208f
Community Member
9 months ago
Solved

Rise 360 - Timeline

Hi everyone, For the last 2 days, I have been unable to delete events while using the Timeline interaction.   Also, when adding audio in each event, the images that were already added disappear.  
rise 360
  • EricSantos's avatar
    EricSantos
    9 months ago

    Hello AnikBrown-c208f and David-H-Naylor,

    I have great news to share! We released a new update for Rise 360, which fixes the problem you encountered: removing an asset in a Timeline and Process blocks will remove the other asset.

    Please don't hesitate to reach out if you have questions or encounter other issues. We're happy to help.

David-H-Naylor's avatar
David-H-Naylor
Community Member
9 months ago

Hey Karl 
Maybe the system works in the US but not here in the UK. 
Basically as numerous people on this post have identified - 
We cannot delete Events from the Timeline. The button picture of the bin is still there but when one clicks on it nothing happens. 
Please test again. I can forward a project to you with this problem to illustrate this simple case. But I would be surprised if you needed it! 

Please don't hesitate to reach out if you're having difficulties understanding this issue. I'm more than  happy to help.



  • KarlMuller's avatar
    KarlMuller
    Community Member
    9 months ago

    FYI I'm not in the US.

    See this post by PhilFoss Rise 360 - Timeline | Articulate - Community 

    As he points out the delete buttons on the left do not work, which I did not use in my own testing. 

    I always use the delete buttons on the right which do work.