Forum Discussion
NitinSaxena-a39
2 years agoCommunity Member
Rise 360 course not relaunching on Firefox from Totara LMS
We are facing a problem with the course developed in "Articulate Rise 360". The problem occurs when a course is accessed on "Mozilla Firefox" from "Totara LMS". After successfully completing the co...
Chris-Santos
2 years agoStaff
Hi Nitin,
I'm not familiar with Totara LMS. But I tested a sample Rise 360 course in SCORM Cloud, and I was able to access it successfully multiple times after completing it the first time. I'm using the latest version of Firefox.
Can you make sure that you are using an updated version of Firefox? Then try clearing your browser's cache and cookies. Not sure how many are affected, but you can also try accessing the course from a different computer or network.
It may help to reach out to Totara support as well since this looks to be LMS-specific. You can enable LMS debug mode to help them diagnose the problem.
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