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DarriCrayton's avatar
DarriCrayton
Community Member
10 months ago

Rise 360 Error Message

Hello, I am receiving a 504 Gateway Time-out error message and other people on my team when trying to login to Rise 360.  Is Rise down? We can login to Storyline but not Rise. Please advise. See attached. Thanks!

  • Hi everyone,

    I’m so sorry for the trouble! Rise 360 and other Articulate products have experienced some technical issues recently, and our team has identified the issue. 

    We’re pushing out a fix and will be monitoring it. We’ll continue to share updates on our status page, articulatestatus.com, and you can subscribe there to stay informed! Once we’re back up and running fully, we’ll also share an update within E-Learning Heroes as well.

  • Hello everyone,

    We appreciate your patience as we work on a resolution. Articulate web pages, including Rise 360, are now working normally.

    If you encounter any issues, please let us know here in the E-Learning Heroes Community or privately in a support case. We'll be more than happy to assist you!