Forum Discussion
BradHorton-6e8e
5 years agoCommunity Member
Rise 360 is not processing audio
I have a high-quality audio recordings (several in fact) and I am able to upload Rise360, however, the audio file is never completely uploaded and spools in Processing Audio for a very long time. Fi...
AlyssaGomez
5 years agoStaff
Hi Brad! It sounds like the file size is under the maximum limit, so I wouldn't expect you to have issues uploading it to Rise 360. Would you be willing to share that audio file with our team? We'd like to test it from our side.
If that works for you, you can send it privately in a case here.
Related Content
- 4 months ago
- 10 months ago
- 3 months ago