Forum Discussion
RISE 360 not publishing new version of course
Hi, I'm course manager for a RISE 360 course. I've made a few edits but the software does not allow me to publish a new version of the course - it want's me to create a new item which invalidates the review links we've sent to SMEs. I understand that the course will appear on the course owner's dashboard not mine but why does it not allow us to publish a new version on the same Review link? How can we work round this?
Hi, everyone!
I have some great news to share!
We’ve just released an update for Review 360 which includes cool new features:
New: Create shared team folders in Review 360 to organize your content, assign permissions, and invite collaborators. You can even allow multiple authors to publish new versions of a course to the same Review 360 project.
And because Review 360 is a web app, there's nothing to install! New features and fixes are available immediately.
Please let us know if you have any questions by reaching out to our Support Engineers directly.
Have a great day!
We are having so many issues with this as well!!! Having a course manager create a brand new link is resulting in us having multiple review modules in Review 360 with different links and the SME comments don't carry over. This has no value at all and is extremely frustrating! Why would you want a course manager to create a new review link if it doesn't update the previous one?
Can you please get this fixed? It's making things hard to handle when we have a team of designers.
This is really frustrating - the course is a work in progress and needs multiple reviews by graphics, dev, QC, and SMEs. Different people are working on different modules but we want them all on the same Review dashboard. Why can't we just update the review link instead of publishing new ones? You're just creating work for the poor person who owns the courses as they have to keep cleaning old versions of the course out of the dashboard. It makes version control very difficult.
Please get this fixed as soon as possible. This is not making teamwork easier.
Hi, Stevi!
If you're a course manager, you'll only have the option to create a new item when publishing to Review 360, since the existing item isn't in your own Review 360 dashboard. You can only publish a new version of an existing course that exists on your own dashboard.
I can understand how that functionality is challenging for your team, and your feedback is really helpful. We'll let you know if we make changes to collaborating in Review 360 in the future!
What about several persons logging into the same machine with different articulate accounts? It was necessary, because it is a client's system. I logged on with the account the story was created with originally, however, I can't publish a new version of the story in Review 360 after someone else used another account on that computer. Is there a solution?
Hello, Micha!
To publish Storyline 360 content to your own Review 360 dashboard, you'll have to be signed in to the Articulate 360 desktop app and to 360.articulate.com with the same email address. Here's how you can fix that:
- Sign out of both the 360 Desktop App and 360.articulate.com
- Sign in to the 360 Desktop App using your Articulate ID and password.
- Sign in to 360.articulate.com using that same Articulate ID and password.
- Republish the Storyline content to Review 360.
- In Rise 360, try adding the content to a Storyline Block.
Let us know how that goes!
This is a pain point for collaboration.
This needs to be fixed, thx.
Echoing the sentiment that this needs to be changed.
Would be incredibly helpful if this was changed.
You guys going to fix this one, or put it on your roadmap? Because we are trying to collaborate, and this is actively in our way.
I completely agree with you. Thank you for posting this, Marie Hagan!
