Forum Discussion

JohnFreiberger's avatar
JohnFreiberger
Community Member
22 days ago
Solved

Rise 360 stuck "Your Content is Loading"

Hi, Rise 360 appears to be stuck for me on the "Your Content is Loading" message when I try to open a course. I can access the Articulate dashboard, Review 360, etc. but can't open a specific cours...
rise 360
  • EricSantos's avatar
    EricSantos
    22 days ago

    Hello JohnFreiberger​ and itspablo​,

    The issue causing degraded performance in Rise 360 has now been resolved, and you should see normal performance when opening and editing courses.

    If you’re still experiencing any issues, please let us know or reach out to our support team so we can take a closer look.

EricSantos's avatar
EricSantos
Staff
22 days ago

Hi JohnFreiberger and itspablo,

Thanks for sharing this, and I’m sorry you’re running into that loading issue.

We’re currently seeing degraded performance in Rise 360, which can cause courses to be slow, unresponsive, or get stuck on the “Your Content is Loading” message. It sounds like what you’re experiencing is related to that.

Our team is actively investigating the issue, and you can follow updates here:
https://www.articulatestatus.com/

If you’ve already submitted a support case, you’re in the right place, and the team will continue to share updates as more information becomes available.

Thanks for your patience while this is being looked into.