Forum Discussion

carlaali's avatar
carlaali
Community Member
23 days ago
Solved

RISE 360 Transcript Icon not showing

Hello, Is anyone encountering issues with the transcript icon in rise 360? Content is there, but the icon, isn't showing up in edit/preview mode.     
accessibility
rise 360
  • StevenBenassi's avatar
    StevenBenassi
    18 days ago

    Hi ChristopherR269​!

    Sorry to hear you've also encountered this setback!

    I'm happy to share that we just released a new update for Rise 360. This update fixes the issue that caused the Show Transcript icon to appear invisible, yet still functional. There's nothing to install for web apps. New features and fixes are immediately available.

    Please let us know if you have any questions about this update or the issue you reported!

ChristopherR269's avatar
ChristopherR269
Community Member
19 days ago

My team is also experiencing this bug. Is there an ETA on when this might be fixed? Thanks in adavance.

StevenBenassi's avatar
StevenBenassi
Staff
18 days ago

Hi ChristopherR269​!

Sorry to hear you've also encountered this setback!

I'm happy to share that we just released a new update for Rise 360. This update fixes the issue that caused the Show Transcript icon to appear invisible, yet still functional. There's nothing to install for web apps. New features and fixes are immediately available.

Please let us know if you have any questions about this update or the issue you reported!