Forum Discussion
JoseTansengco
2 months agoStaff
Hi Amanda,
Sorry to hear that you ran into this issue.
As a troubleshooting step, please try doing a hard refresh of your browser, which clears the cache of the website you're on, to see if this helps. Here's how:
Hold down the Ctrl + Shift keys and click on your browser's reload button
You can also try importing your lessons to a new Rise 360 course or duplicating the course to see if this helps. If the issue persists, please open a case with our support team here so we can check what's happening.