Forum Discussion
Rise 360 Youtube embed "This video is restricted from being viewed on this domain"
Hello
We are having a problem when we embed a youtube video in Rise 360 and play it from an LMS from chrome as it plays correctly in Firefox. The Rise course is hosted on a different domain than the LMS and is loaded via an iframe. When the course loads and we try to play the YouTube video, it gives us the error "Video unavailable. This video is restricted from being viewed on this domain". We have made a test of embedding the same video in an html and we have uploaded it in the same way to the LMS and in this way the video is played correctly with which the problem comes when we join rise, chrome and that the course is hosted in a domain other than the LMS.
Does anyone know where the problem could come from? Any restrictions that Rise has when you embed a youtube video or something.
Regards, and thank you very much
18 Replies
Hi we are currently having the same problem.. what was the fix for this issue?
Hi DonnaWellins1!
Sorry to hear you're having trouble embedding videos into Rise 360!
I noticed that you've opened a support case being handled by my teammate, Robert. It looks like Robert replied to your e-mail with some follow-up questions. We can continue troubleshooting through your case to keep all information in one spot.
