Forum Discussion
RISE and Quizzes Time Out issues
I have been troubleshooting and issue the past two days. We have a Rise Course published in Workday. The course is set to structure progress based on each blocks completion. There are three quizzes ...
We are also experiencing this issue - it is not consistent (some users see it, some don't - and some users only see it on one course and not the next) but it is really causing issues for our users because they are stuck and can't re-start the course, the quiz, or advanced to the next course because they can't complete the current course.
Also - this is only happening on our newest set of Rise Courses, that were pushed live in May. We've had other Rise courses live for weeks, months, years, that do not give the same issues.
Hi Brooke. We'd love to have a closer look to see why your courses are getting hung up like that. I'm opening a case for you, and you'll get an email from my teammate with some next steps!
