Forum Discussion

TammyRice-be297's avatar
TammyRice-be297
Community Member
5 years ago

RISE and Quizzes Time Out issues

I have been troubleshooting and issue the past two days. We have a Rise Course published in Workday. The course is set to structure progress based on each blocks completion. There are three quizzes ...
rise 360
LSupportCCL's avatar
LSupportCCL
Community Member
5 years ago

Are there any updates on this? We are having the same issue,  students getting stuck at the quiz calculation page, and just like Brooke mentioned is only affecting courses created /pushed in May. Please let us know.

 

Renz_Sevilla's avatar
Renz_Sevilla
Staff
5 years ago

Hi LSupport CCL! We'd like to get you some assistance so we can take a closer look at your course. Could you please open up a case here?

  • BrookeHopkins's avatar
    BrookeHopkins
    Community Member
    5 years ago

    Hello - we have a case open on this already. #02788330 Is the case.

    Thanks,

    Brooke Hopkins
    LMS Administrator
    Total Quality Logistics
    513-831-2600 ext. 56120

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    • hazelB's avatar
      hazelB
      Staff
      5 years ago

      That's great Brooke, I can see that John Say is working on your case now, you're in good hands.