Forum Discussion

NigeLowe's avatar
NigeLowe
Community Member
9 years ago

Rise and retaining progress

With rise, if you create learning, for example like this: https://rise.articulate.com/share/Rml7cR-_o42qbAPn#/list/CtIRnE7do9cnD2pl599bhYIoY54rRb0d?_k=f8vlpi Is it possible to retain the learner...
rise 360
LouiseLindop's avatar
LouiseLindop
Community Member
6 years ago

Thanks Pankaj

I'm using the LearnUpon LMS, but this behaviour is also seen on other LMSs. Not all, but some. Obviously I can't test in lots of LMSs, but at the time I tested in Litmos and found the problem. I tested in Docebo and didn't find the problem. Articulate say it is a bug.

I would expect that the progress could well be messed up if the package is updated and the content overwritten in the LMS. That's fair enough. I know some LMSs allow you an option to clear resume data when you update content.

Louise

Crystal-Horn's avatar
Crystal-Horn
Staff
6 years ago

Hi Louise! Thanks for sharing your experience with the community. 

We still have this issue open for investigation. I see that Jon was working with you and Alan from LearnUpon, and we reached back out to Alan for more information regarding a potential resolution. I'll ask Jon to touch base with you as well. Thanks!