Forum Discussion
Rise and retaining progress
Here's a solution that LearnUpon found after we experienced this issue. When you go to export a Rise course, Articulate automatically populates the identifier field (not sure why they do?). Anyway, this seems to change the index.html file in the XML doc to include a long string of random numbers in that address. This in turn causes the bookmarking to not function properly in LearnUpon. The solution: delete that automatically-generated identifier code prior to exporting the course and leave it blank. It fixes everything and the bookmarking works as it should. Note, that we export as TinCan files. So I can't say with 100% certainty it fixes SCORM files, but I do know it does fix TinCan files as I have tested it.
Hi Curtis, could you please add screenshots as I am not sure by the described process/ if it may work for "my issue"? Many thanks, Mirka
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