Forum Discussion
Rise Attachments exiting the course
I have a similar situation with opening attachments. We add PDf flyers and bulletins related to content via the Multimedia/File Attachment block. When a learner clicks on the file, it downloads corr...
I'm sorry to hear that your course drops off when your learner opens an embedded file in the course. I would suggest troubleshooting your file in SCORM Cloud to check if the behavior is the same.
SCORM Cloud is an industry-standard testing engine that's free and supports AICC, SCORM, Tin Can API (xAPI), and cmi5 content.
This video tutorial demonstrates how to use SCORM Cloud with Articulate content.
You'll also find some helpful LMS-troubleshooting tips here.
If your course works properly in SCORM Cloud but not in your LMS, kindly a support case and share your SCORM Cloud findings with your LMS provider to troubleshoot the issue. I
If the behavior is the same in your LMS and SCORM Cloud, please open a support case with us.
We tested it in the cloud and it's doing the same thing.
FYI the support link in your message does not work.
Please respond on how to create a support ticket.
Thanks
*Carl** Wright* | Learning Content Developer
*email* carl.wright@wowinc.com *mobile* 706-580-6970
[image:
https://i.ibb.co/FDRdFxj/WOW-Email-Signature-WOW-Logo-600x64-final.png]
Sorry about that. Karl replied with the link (Thank you, Karl!) You can open a case by accessing that link.
It looks like your email signature came through when you replied via email. You can remove that if needed by clicking ‘Edit’ beneath your response. Here’s a quick Peek video if you need help.