Forum Discussion

SundeepMukhe438's avatar
SundeepMukhe438
Community Member
6 years ago

Rise based Drag and Drop activities do not function as expected in Saba app on IOS devices

Hi,   We have been facing issues with the drag and drop activities on Saba cloud app in IOS devices. The entire screen scrolls when I try dragging the drop items to their target.   The drop ...
rise 360
Crystal-Horn's avatar
Crystal-Horn
Staff
6 years ago

Hi Sundeep. We are seeing an issue with the sorting activity when using an iOS 13.1.2 and 13.1.3. Do you know if those are the versions that you're testing?

You also mentioned the Saba cloud app -- Is that a mobile app through which you're launching the course? We officially support output directly in mobile browsers, so I'm curious if you're seeing the same behavior if you launched the course directly in mobile Safari or Chrome for iOS.

I'll add this discussion to our report so we can update you with a fix!

SundeepMukhe438's avatar
SundeepMukhe438
Community Member
6 years ago

HI Crystal,

 

Thank you for the prompt response. We are testing in the IOS 13.1.3 version. The Saba cloud app is the mobile app to access the content from Saba LMS.

 

I would appreciate it if you can add me to the discussion and provide me a status update when the issue fixed.

 

Thank you!

Sundeep

  • Crystal-Horn's avatar
    Crystal-Horn
    Staff
    6 years ago

    Will do. Thank you, Sundeep!