Forum Discussion

SundeepMukhe438's avatar
SundeepMukhe438
Community Member
6 years ago

Rise based Drag and Drop activities do not function as expected in Saba app on IOS devices

Hi,   We have been facing issues with the drag and drop activities on Saba cloud app in IOS devices. The entire screen scrolls when I try dragging the drop items to their target.   The drop ...
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AlyssaGomez's avatar
AlyssaGomez
Staff
6 years ago

Hey, Nicole. We're still investigating an issue where the entire course window will drag instead of just the object in a Drag-and-Drop (Sorting Activity). This happens when the course is viewed in an iOS 13.1.2/13.1.3 device. 

Does that seem to match what you're seeing?

    • Crystal-Horn's avatar
      Crystal-Horn
      Staff
      6 years ago

      Thanks for confirming, Nicole. Right now, we're seeing that the entire lesson will move if you drag a new card before the last card you dragged has dropped fully into the right or wrong category. In this case, users should be able to complete the activity in mobile Chrome or Safari if they wait for the card to drop before moving on.

      If you're seeing something different, can you privately share your course output with us here? We'd like to test and see what's happening! We'll delete everything when we're done troubleshooting.