Forum Discussion
chrisridley
7 years agoCommunity Member
Rise blank screen issue
Hi All, I have a client who is having an issue when re-visiting a Rise course. It works perfectly and as expected when testing in SCORM cloud. Oddly the course launches fine but on re-visit they...
StephanieSam195
7 years agoCommunity Member
Hi everyone,
Was there a solution to this problem? I have the exact same issue with my Rise file. I have updated content and republished for scorm 1.2. I have uploaded the zip to the course and all i get it a blank screen.
I wanted to see whether the issue lay only within an existing course so i created a new mock course and uploaded the exact same file - it worked perfectly.
I cant erase learner records, etc so what would my solution to this problem be?
Thank you