Forum Discussion
Rise blank screen issue
Hi All, I have a client who is having an issue when re-visiting a Rise course. It works perfectly and as expected when testing in SCORM cloud. Oddly the course launches fine but on re-visit they...
Hi Stephanie,
Thanks for reaching out here and starting a case! I saw you were working with Abel as well, and that he was doing some initial testing of your file. I gave him a heads up about this forum discussion too as the Rise courses showing blank or as a black page upon overwriting a previous version in your LMS is something our team is looking into.
When you overwrite a course it will also overwrite the suspend/resume data for your learner, that is something we'd expect to happen.
