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CatherineFiola's avatar
CatherineFiola
Community Member
5 years ago

Rise bookmark issue with a new version --> Learner sees a grey screen

Hi, We have a Rise 360 course from 2019 that we recently did a small amount of text changes, and republished.  Learners returning (with an old bookmark) to this new version are seeing a grey scr...
rise 360
CatherineFiola's avatar
CatherineFiola
Community Member
5 years ago

In case someone else has a similar issue, we found a work around. We removed the bookmark (cmi.core.lesson_location) in the scormdriver.js file once published. It's not perfect but at least the course loads now...

Here is the fix:

  1. unzip the course package
  2. Open scormdriver.js using a note pad application
  3. Arround line 439 replace return SCORM_CallLMSGetValue("cmi.core.lesson_location") with return "index.html":
    the line is now:
    function SCORM_GetBookmark(){WriteToDebug("In SCORM_GetBookmark");SCORM_ClearErrorInfo();return "index.html";}
  4. rezip the files